I'm Eve.
Profile
I am a communications specialist with years of experience specializing in public sector communications. My portfolio showcases a range of multimedia work, including graphic design, media wins, reports, websites, and social media content. I am passionate about simplifying public health and public services information through strategic communication designed with and for the people I serve.
Experience
Alexandria Health Department (AHD), Alexandria, VA - Communications Officer | 2022–Present
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Rebuilt the communications office from scratch following years without dedicated staffing and directed communications for public education, program marketing, emergency messaging, advocacy, and internal communications for a diverse city of over 160,000 residents and community members.
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Crafted dozens of content deliverables each month for diverse audiences including patients, providers, policymakers, and residents (reports, newsletters, patient stories, social media, and digital campaigns).
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Managed internal service requests across the agency and collaborated directly with SMEs to develop strategies, produce content, launch campaigns, and evaluate success in extended and rapid timelines.
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Served on the leadership team and directly advised operational and communications strategies based on organization needs, community requests, policy changes, and hyperlocal trends.
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Managed media relations, cultivating relationships with local and national press; secured consistent coverage in DC-metro outlets, driving year-over-year growth in media mentions.
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Served as Public Information Officer in emergencies, coordinating with partner city and state agencies, to deliver timely, actionable communications to community members and the media.
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Oversaw and redesigned the department website using Google Analytics, SiteImprove and Drupal CMS, improving structure, UX, and SEO for broader reach across government service pages.
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Launched social media and developed strategy to gain thousands of followers with no supporting budget; Produced content using Canva and Adobe CC and analyzed success with Sprout and Meta.
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Designed branding and unified collateral for citywide events, collaborating with partners and local influencers to attract thousands of attendees to events organically.
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Managed external vendors, in-house creative staff, and budgets of $15k+ to ensure a cohesive brand.
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Ketchum, Washington, D.C. - Assistant Account Executive, Public Sector | Government Practice | 2021–2022
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Supported strategic communications campaigns for federal health agencies (e.g., CMS, HRSA).
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Drafted press releases, website copy, and video scripts for public education and awareness efforts.
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Helped develop content and evaluate the success of multichannel owned and paid campaigns using tools like Sprinklr and Google Analytics and reported results to clients for future campaign planning
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Co-developed the 50 Faces social media campaign for the National Health Service Corps, amplifying provider stories nationwide and driving engagement.
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Carolina Center for Public Service, Chapel Hill, NC - Communications Assistant | 2020–2021
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Created web stories, social media, and email newsletters highlighting grant recipients, boosting donor engagement and raising the Center’s profile in philanthropic networks.
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Coordinated messaging between academic and nonprofit to promote joint initiatives.
Go Fish Digital, Raleigh NC - Content Marketing Intern, 2020-2021
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Researched and developed content campaigns for 20+ nonprofit and retail clients.
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Pitched and earned coverage from major outlets including TODAY, VeryWell Health, and BizJournals.
Education
University of North Carolina, Chapel Hill - BA; Majors: Global Studies, Advertising and Public Relations
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While at Carolina, I was a Buckley Public Service Scholar and studied abroad at the University of Jordan in Amman.
Skills
Strategic Communications; Transition Communications; Public Information; Public Health and Social Services; Community Engagement; Crisis Communications; Plain Language and Multilingual communications; Project Management; Collaboration
Contact
Email - eve.m.elliott@gmail.com